Medical Practices · IT Support for Medical Practices
IT support for Australian medical practices — clinical-aware, secure, reliable.
Logical Systems provides managed IT to GP clinics, specialist practices, allied health and medical centres across Australia. We understand clinical workflows, practice management systems, and the strict data obligations that come with handling health information.
What's included
Serving medical practices in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and across Australia.
- Practice management system support — Best Practice, Medical Director, Genie, Zedmed
- Clinical data security and patient privacy compliance
- My Health Record integration and compliance
- AHPRA-aware IT environment configuration
- Cyber security — EDR, Essential Eight, email security
- Medicare and DVA billing system integration
- 24/7 Australian service desk — answered in 30 seconds
- Fixed monthly pricing — all-inclusive
30s
average time to answer
87%
first-contact resolution
24/7
Australian-based support
Common questions
- What are the IT obligations for Australian medical practices?
- Medical practices must comply with the My Health Records Act, Privacy Act, AHPRA guidelines, and the Australian Government's Health Sector Cybersecurity Guide. We configure IT environments to meet all of these from day one.
- Do you support Best Practice and Medical Director software?
- Yes. We support Best Practice, Medical Director, Genie, Zedmed, Clinic to Cloud, and other Australian clinical practice management systems — including server, database and update management.
- Can you help a medical practice move from a server to cloud-based systems?
- Yes. We migrate GP and specialist practices from on-premises servers to cloud or hybrid configurations — including clinical data migration with zero patient record loss.
- What happens if a medical practice suffers a ransomware attack?
- Clinical downtime during a cyberattack can endanger patients. Our incident response for medical practices prioritises clinical system restoration and includes a documented recovery plan tested before an incident occurs.
IT support for Australian medical practices.
Talk to a Logical Systems clinical IT engineer. Free practice assessment, no obligation.