Aged Care Providers · IT Support
IT support for Australian aged care providers — SOCI Act compliant, 24/7.
Logical Systems provides managed IT support to residential aged care, home care and retirement living operators across Australia. We understand the Security of Critical Infrastructure (SOCI) Act obligations, NDIS technology requirements, and the unique IT environments — clinical software, nurse call systems, secure Wi-Fi — that aged care providers operate.
What's included
Serving aged care operators in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and across regional Australia.
- SOCI Act cyber security obligations for aged care
- Clinical software — AlayaCare, CareVision, Carelink, Leecare
- Nurse call and resident communication system integration
- Resident Wi-Fi network management and segmentation
- Multi-site management across facilities
- Staff device management — tablets, workstations, mobile
- 24/7 support desk — answered by Australian engineers
- Backup and disaster recovery for clinical data
30s
average time to answer
87%
first-contact resolution
24/7
Australian-based support
Common questions
- Do aged care providers have specific IT compliance obligations?
- Yes. Aged care providers operating residential care are classified as critical infrastructure under the SOCI Act and must implement risk management programs including cyber security obligations. We assist with SOCI-aligned IT governance.
- What clinical software do you support for aged care?
- AlayaCare, CareVision, Carelink+, Leecare, iCare and similar care management platforms. We manage the IT infrastructure these platforms run on and coordinate with software vendors for integration issues.
- Can you manage multi-site aged care operations across multiple states?
- Yes. Multi-facility aged care groups with sites across Australia are a core client type — one managed IT service covering all facilities under one contract and one monthly invoice.
- How do you handle resident privacy requirements in aged care IT?
- Resident data is subject to the Privacy Act and aged care-specific privacy rules. We implement network segmentation, access controls, encrypted storage and staff access logging to meet these requirements.
IT support for aged care providers.
Talk to a Logical Systems engineer. Free assessment, no obligation.