Allied Health
Online intake and bookings for a growing six-clinic practice.
- clinics connected
- 6
- clinics connected
- fewer intake calls
- 54%
- fewer intake calls
- to go live
- 4 wks
- to go live
The challenge
Referrals arrived by phone, email and PDF. Staff re-entered the same details into multiple systems, patients waited for callbacks, and practice managers could not see demand across locations.
What we did
We built a secure SaaS portal for referral intake, appointment requests, document collection and clinic queues. Automated reminders reduce follow-up work, while role-based access gives each clinic a clear view without exposing unnecessary patient information.
“Patients know what happens next, and our reception team is no longer moving information between inboxes all day.”